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Frequently Asked Questions
General
Standard Cleaning
Move-In & Move-Out
Recurring Cleaning
We currently serve Palm Beach and Broward county, as well as surrounding neighborhoods. If you're not sure whether your property is covered, contact us and we'll confirm.
Yes. The Clean Reserve is built specifically for vacation rentals and short-term stays. Our checklists are designed around fast turnovers, 5-star guest expectations, and platform standards.
A standard turnover includes full bathroom and kitchen cleaning, dusting, vacuuming and mopping, linen change, trash removal, and staging common areas so they're guest-ready.
We recommend booking at least 48 hours in advance. For last-minute or same-day turnovers, reach out and we'll do our best to accommodate based on availability.
Yes. We regularly handle back-to-back cleans between guest check-out and check-in, as long as the time window and property size are reasonable. Share your schedule and we'll confirm.
Absolutely. All team members are vetted, trained, and covered by insurance so you and your property are protected.
Pricing is based on property size, service type, and frequency. Share a few details about your property and we'll provide a clear, upfront quote with no surprises.
Yes. We can restock items like toiletries, coffee, paper goods, and basic guest amenities if you provide the inventory or request a custom stocking plan.
Yes. In addition to standard turnovers, we offer deep cleans and move-in/move-out services for more detailed work like baseboards, inside cabinets, and behind appliances.
We ask for at least 24 hours' notice for cancellations or reschedules. Short-notice changes may be subject to a fee to cover reserved time for your cleaning team.
Yes. Our team arrives with professional cleaning products and equipment. If you prefer we use specific products (for allergies purposes etc), let us know in advance.
Yes — and we can prove it. Every product we use carries the EPA Safer Choice certification, a rigorous standard administered by the U.S. Environmental Protection Agency. This means every single ingredient in every product we bring into your home has been individually reviewed by EPA scientists and confirmed safe for human health, pets, and the environment. We don't use products that simply call themselves "natural" or "green" — we use products that have earned that label through independent government review.
You can request your first clean through our online booking or contact form, or reach us directly by phone or email. We'll confirm details, send a quote, and schedule your service.
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